Why Qelp?
Mobile operators and MVNOs worldwide choose Qelp to reduce their smartphone support costs. Usage rates for QelpCare run between 20 to 40% per annum of an operator’s customer base. Our analytics show a 65 to 80% customer satisfaction rate.
Drive Traffic from Google
Capture up to 60% of search traffic from Google when your customers are looking for answers. Every step-by-step self-care instruction is fully SEO optimized for organic search results, deep linking customers to the mobile operators website.
Six-month ROI
Outsource smartphone customer care and reduce inbound call center volume and handling time by 50%. QelpCare offers a superior, interactive user experience that leads the customer to a fix quickly and easily, even for complex configuration issues.
