Mobile operators and MVNOs worldwide
The mobile internet, 3G and 4G smartphones have become mainstream and so is the need for next-generation mobile customer care. Mobile operators worldwide use Qelp’s online customer care tools to support over 250 million consumers in 21 countries across nine languages.
Outsource smartphone self-service
The complexity of smartphones is increasing, and so are customer support costs. Mobile operators leverage our suite of self-care products to seamless span web, mobile, retail and call center channels, and enable a consistent customer care experience.