Qelp is the leading provider of multi-channel customer care products for smartphones. Our products span the smartphone life cycle, and help create a better mobile customer care experience.
The QelpCare product provides picture-based customer care tools for easy integration in a mobile operator’s website, call center, retail stores and on-device, while converting traffic from search engines and social networks. QelpChoice is a mobile selection tool that lets consumers test the usability of smartphones and choose a handset based on user experience instead of features and technical specifications. A smartphone that best suits the customer increases usage and ultimately revenues per user (ARPU).
Mobile operators worldwide use Qelp to design the customer’s online experience, thereby reducing smartphone support costs, increasing revenues per user and strengthening customer satisfaction.