Each mobile phone has a different GUI

Each mobile phone has a different graphical user interface (GUI). Mobile phones have simply become too complex for the average consumer as they are no longer used for only making voice calls and sending sms. Camera’s, mp3 players, games, browsers, email clients, GPS-navigation at one hand and GPRS, Bluetooth, WiFi, UMTS and HSDPA at the other hand have turned phones into smart handheld computers.

Simplicity of the user interface is the Holy Grail each handset manufacturer is aiming for. But it is also a moving target as the number of functions continues to grow. Qelp provides a solution to mobile operators educating the end-user online about applications, how to configure, how to use a service and to solve a problem. Until the user interface has become entirely intuitive for end-users or standardized such as Windows on the PC, tools such as Qelp’s managed service are needed to reduce customer support costs and increase ARPU. To learn more about specific revenue increase and cost savings in your situation, check out our application demo and learn about our Return On Investment model.