Smartphones are becoming the standard and mobile internet is growing fast. The result: more and complex questions from customers. And if you don’t provide the answers, customers will look for them elsewhere. At this moment already a large number of these questions is being answered on fora, blogs and websites of… retailers. Increasing the chance that you will loose these customers.
Qelp has developed three applications to provide the answers to all these questions and, at the same time, reduce costs, acquire new customers and increase ARPU with relevant tips and advices that drive the use of mobile devices and services.
- Picture-based self care
- In-context campaigns
- Experience driven sales
The applications of Qelp enables you to meet your customers’demands by providing answers in a excellent and visual way and helps you drive the cross and upsell of mobile services.
Qelp is able to do so by having up to date productcontent of all mobile devices, excellent visual support, top class web usability and continuous monitoring and improving of online behavior based on factual reports.