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QelpCare

MULTI-CHANNEL, PICTURE-BASED
CUSTOMER CARE FOR SMARTPHONES

QelpCare solves smartphone issues in the moment.
Our seamless integration of multi-channel selfcare tools
ensures a consistent user experience.

Smartphone customer care with Google

Many customers turn to Google instead of their mobile operator, when looking for answers to their smartphone problems

Can a mobile operator quickly become the online authority for smartphone customer care?

SEO generates up to 60% from Google

QelpCare content is embedded into your website and attracts search traffic from both computers and mobile devices. Every step-by-step self-care instruction is fully SEO optimized to be easily findable by Google and other search engines.




From Google in one-click back home

In one click customers can get to the right answer on your website.




SEO traffic from mobile devices

As a mobile operator expands their smartphone portfolio, dramatic increases in self-care content drives even more traffic to their website.





Additional features and benefits

  • Google ranks websites highly that have a large amount of relevant and optimized content.


  • Show up on page one of Google search results when your customers are looking for answers. QelpCare typically doubles customer traffic to your online channels.


  • Reduce call center volume by getting customers to the right answer online.
Qelp is trusted by many mobile operators and MVNOs worldwide including: