UPC Hungary has chosen Qelp selfservice software to take the next step in customer service. Being the first to implement selfservice in the country of Hungary, UPC Hungary is proud to lead the way of innovation.
Providing our customers with a selfservice solution will not only give them a tool that they can access anytime of day and on the device of their liking, it will also give us the insights to better understand our customers’ needs.” says Zoltán Császár, VP Wireless Services.