Calculate your Customer Satisfaction

What could your NPS be if you’d use our selfservice software?

What is NPS

NPS ranks customer satisfaction (and thus loyalty) on a scale of -100 (completely dissatisfied) to +100 (completely satisfied). It is based on one question: “How likely is it that you would recommend this company to your friends or family.”

The average NPS for telecom worldwide is -3,2.


With our software you can expect an NPS in the range of

1 to 16

Would you like to receive the detailed calculation in Excel?
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